Track Your Order

You can easily download or request a Certificate of Insurance (COI) on our website by following these steps:

1. Fill in the requested information on this page and select “Lookup My Order”.
2. On the next screen, select “Tap here for a COI form” to access it.

If your building or property management requires proof of insurance, please submit your COI request at least 24 hours before your scheduled service to avoid delays.

You can easily reschedule your service date on our website by following these steps:

1. Fill in the requested information on this page and select “Lookup My Order”.
2. On the next screen, select “Need to make a change to your order? Add an item? Reschedule?”.
3. Scroll down to the “Reschedule” widget, select your new date and time slot, and press the “Reschedule” button.

No, there is no fee to reschedule your service (even if it’s the day of service)!

Yes. Every order includes a minimum of two properly insured professionals to ensure safe and efficient handling of your items.

You can easily add items to your booking or modify existing ones by following these steps:

1. Fill in the requested information on this page and select “Lookup My Order”.
2. On the next screen, select “Need to make a change to your order? Add an item? Reschedule?”.
3. Locate the “Need to make a change to your order?” widget, and select either “Click here to add items” or “Click here to modify existing items”.

Please note that adding to or modifying your order may change the cost.